Troubleshooting

Troubleshooting of the HomeWizard camera -app

My camera cannot connect to Wi-Fi
The camera can not find my Wi-Fi network: All models of cameras only work with the 2.4Ghz b / g / n Wi-Fi networks. This may prevent the camera from findi...
Tue, 25 Jun, 2019 at 2:56 PM
I have trouble logging in to the Cameras app
Intro Follow this step-by-step guide if you have trouble logging in to the HomeWizard Cameras app. Step 1 When you make a new HomeWizar...
Wed, 28 Oct, 2020 at 12:50 PM
Does it work outside of my local WiFi network ?
Yes it does! In some cases you will still need to enable the setting 'UPnP' in the settings menu on your router. Please consult your router's...
Thu, 29 Oct, 2020 at 4:11 PM
Is there software available for Windows PCs or Macs?
No there isn't, the camera works exclusively through the HomeWizard Cameras app. Maybe this will help ? Viewing camera on PC/Mac (VLC)
Tue, 24 Aug, 2021 at 2:51 PM
Error message; This app requires an internet connection
After connecting to the camera's WiFi network, I return to the app and get the message "This app requires an internet connection". How do I p...
Thu, 29 Oct, 2020 at 4:39 PM
How many camera?
How many cameras can be linked to my HomeWizard account? Within the Homewizard Camera app, 50 (compatible) cameras can be linked to the account. (Proformer...
Wed, 3 Mar, 2021 at 11:59 AM